Frequently Asked Questions

A private transfer from Pisa Galilei Airport (PSA) to Florence city centre costs €65 with a sedan (1-3 passengers) and €85 with a van (4-7 passengers). The price is fixed — no night surcharges, no extra fee for luggage.

We monitor your flight in real time using the flight number you provide at booking. Your driver automatically adjusts to the actual landing time at no additional cost. Up to 60 minutes of free waiting time is included after landing.

Yes, all our drivers speak Italian and English. We are set up to welcome international travellers and offer multilingual customer support.

You can book in three ways: online through the booking form on our website, via WhatsApp at +39 335 370 971 (quick reply), or by email at mail@hopride.it. Confirmation is instant.

Yes, we offer an hourly driver service for day trips across Tuscany. Popular options include Chianti wine tours, outlet shopping at The Mall or Barberino, and trips to Siena, San Gimignano, Volterra, and the Val d'Orcia.

Our fleet includes Standard Sedans (up to 3 passengers with luggage), spacious Vans (up to 7 passengers), and luxury vehicles on request. Every vehicle is equipped with free Wi-Fi, air conditioning, and a POS terminal for card payments.

Free cancellation up to 24 hours before the scheduled pickup time. For last-minute cancellations or changes, contact us on WhatsApp and we will do our best to accommodate.

Yes, we provide transfers from and to Livorno cruise port to Florence, Pisa, Siena, and all major Tuscan destinations. Ideal for cruise passengers wanting to explore Tuscany during their port call.

Yes, for our private driver service you can request intermediate stops. For example: Pisa Airport to Lucca to Florence, or Airport to The Mall outlet to your hotel. Stops are arranged at an agreed additional cost.

Yes, the driver has a POS terminal on board. We accept credit cards, debit cards, and cash — whichever you prefer.

NCC (Noleggio Con Conducente) is a licensed private car service. Unlike a taxi, the price is fixed and agreed before the trip, the driver is dedicated to you, the vehicle is premium quality, and additional services like flight monitoring and Wi-Fi are included. With HopRide, you always know the price upfront.

Yes, we offer a dedicated service for weddings, conferences, trade fairs, and ceremonies throughout Tuscany. We coordinate multi-vehicle fleets for large groups and provide shuttle services for guests. Contact us for a personalised quote.